PRIVACY POLICY
This site is maintained and operated by TOTAL PAY REPRESENTAÇÃO COMERCIAL LTDA.
We collect and use some personal information from those who use our website. In doing so, we act in our capacity as data controllers of such data and are subject to the provisions of Federal Law No. 13,709/2018 (General Personal Data Protection Act - LGPD).
We care about protecting your personal data and therefore we provide you with this privacy policy, which contains important information about:
- Who should use our website
- What data we collect and what we do with it;
- Your rights in relation to your personal data; and
- How to contact us.
1. Who should use our site?
Our website should only be used by persons over the age of eighteen. Therefore, children and teenagers should not use it.
2. Data collected and reasons for collection
Our website collects and uses some personal data of our users in accordance with the provisions of this section.
1. Sensitive data
Sensitive data will not be collected from our users, as defined in articles 11 and following of the Personal Data Protection Law. Thus, data on racial or ethnic origin, religious convictions, political opinions, membership of a trade union or a religious, philosophical or political organization, data concerning health or sex life, genetic or biometric data, when linked to a natural person, will not be collected.
2. Cookies
Cookies are small text files that are automatically downloaded to your device when you access and browse a website. They basically serve to identify devices, activities and user preferences.
Cookies do not allow any files or information to be extracted from the user's hard drive, nor is it possible, through them, to access personal information that does not come from the user or the way in which the user uses the site's resources.
a. Website Cookies
Website cookies are those that are sent to the user's computer or device and are managed exclusively by the website.
The information collected through these cookies is used to improve and personalize the user experience. Some cookies are used, for example, to remember user preferences and choices, as well as to deliver personalized content.
b. Cookie management
The user can oppose the registration of cookies by the website, simply by deactivating this option in his own browser. More information on how to do this in some of the major browsers used today can be found in the following links:
Internet Explorer:
https://support.microsoft.com/pt-br/help/17442/windows-internet-explorer-delete-manage-cookies
Safari:
https://support.apple.com/pt-br/guide/safari/sfri11471/mac
Google Chrome:
https://support.google.com/chrome/answer/95647?hl=pt-BR&hlrm=pt
Mozila Firefox:
https://support.mozilla.org/pt-BR/kb/ative-e-desative-os-cookies-que-os-sites-usam
Opera:
https://www.opera.com/help/tutorials/security/privacy/
The deactivation of cookies, however, may affect the availability of some tools and functionalities of the website, compromising its correct and expected functioning. Another possible consequence is the deletion of user preferences that may have been saved, impairing the user experience.
3. Collection of data not expressly provided for
Eventually, other types of data not expressly provided for in this Privacy Policy may be collected, provided that they are provided with the user's consent, or that the collection is permitted on another legal basis provided for by law.
In any case, users of the website will be informed of the data collection and the resulting processing activities.
3. Sharing personal data with third parties
We do not share your personal data with third parties. However, we may do so to comply with a legal or regulatory requirement, or to comply with an order issued by a public authority.
4. How long will your personal data be stored?
Personal data collected by the website are stored and used for a period of time corresponding to that necessary to achieve the purposes listed in this document and which considers the rights of their holders, the rights of the website controller and the applicable legal or regulatory provisions.
Once the periods for the conservation of personal data have elapsed, they are deleted from our databases or anonymized, except in cases where there is the possibility or the need to keep them by virtue of a legal or regulatory provision.
5. Legal basis for the processing of personal data
A legal basis for the processing of personal data is nothing more than a legal reason, provided by law, that justifies it. Thus, each personal data processing operation must have a corresponding legal basis.
We process the personal data of our users in the following cases:
- with the consent of the person concerned
- for the data controller to comply with its legal or regulatory obligations
- for the regular exercise of rights in judicial, administrative or arbitration proceedings
- for the performance of a contract or of a preliminary procedure relating to a contract to which the interested party is a party, at the request of the interested party
- where necessary to meet the legitimate interests of the controller or of a third party
- for credit protection
1. Consent
Certain personal data processing operations carried out on our website will depend on the prior consent of the user, which must be expressed freely, informed and unequivocally.
The user can revoke his consent at any time, and in the absence of a legal hypothesis that allows or requires the storage of the data, the data provided by the consent will be deleted.
In addition, if you wish, you may opt out of any consent-based processing of personal data. However, in such cases, you may not be able to use some functions of the website that depend on such an operation. The consequences of non-consent for a particular activity are disclosed prior to processing.
2. Compliance with legal or regulatory obligations by the data controller.
Some personal data processing operations, in particular data storage, will be carried out to enable us to comply with obligations imposed by law or other regulatory provisions applicable to our activities.
3. Execution of the contract
For the execution of a sales or service contract eventually signed between the site and the user, other data related or necessary for its execution may be collected and stored, including the content of eventual communications with the user.
4. Legitimate interest
For certain personal data processing operations, we rely exclusively on our legitimate interest. To learn more about the specific cases in which we rely on this legal basis, or for more information about the tests we perform to ensure its use, please contact our Personal Data Protection Officer through any of the channels indicated in this Privacy Policy, in the "How to contact us" section.
6. User rights
The user of the website has the following rights, conferred by the Personal Data Protection Law:
- confirmation of the existence of a treatment;
- access to data;
- correction of incomplete, inaccurate or outdated data;
- anonymization, blocking or deletion of unnecessary, excessive or unlawfully processed data;
- the portability of data to another service or product provider upon express request, in accordance with the regulations of the national authority, respecting commercial and industrial secrets;
- deletion of personal data processed with the consent of the data subject, except in the cases provided for by law;
- information from public and private entities with which the data controller has shared the use of the data;
- information about the possibility of not giving consent and the consequences of refusal;
- revocation of consent.
It is important to note that, under the LGPD, there is no right to erasure of data processed for lawful reasons other than consent, unless the data is unnecessary, excessive or processed in breach of the law.
1. How the holder can exercise his rights
To ensure that the user who intends to exercise his rights is indeed the owner of the personal data subject of the request, we may request documents or other information that will help to correctly identify him in order to protect our rights and those of third parties. However, this will only be done if absolutely necessary, and the applicant will receive all related information.
7. Security measures for the processing of personal data
We employ technical and organizational measures to protect personal data against unauthorized access and against the destruction, loss, misplacement or alteration of such data.
The measures we use take into account the nature of the data, the context and purpose of the processing, the risks that a possible breach would create for the user's rights and freedoms, and the standards currently employed in the market by companies similar to ours.
Among the security measures adopted by us, we highlight the following:
- Our users' data is stored in a secure environment;
- We limit access to our users' data so that unauthorized third parties cannot access it;
- We use SSL certificate (Secure Socket Layer), so that data transmission between users' devices and our servers is encrypted;
- We keep a record of all persons who have, in any way, contact with our data.
Even if you make every effort to avoid security incidents, it is possible that a problem may occur that is caused solely by a third party, such as in the case of hacker or cracker attacks, or even in the case of a unique user failure, which occurs, for example, when you transfer your data to a third party. Therefore, although we are generally responsible for the personal data we process, we disclaim liability in the event of an exceptional situation such as this, over which we have no control.
In any case, if any type of security incident occurs that could generate a relevant risk or damage to any of our users, we will notify those affected and the National Data Protection Authority of what happened, in accordance with the provisions of the General Data Protection Law.
8. Complaint to a supervisory authority
Without prejudice to any other administrative or judicial remedy, personal data subjects who feel that they have been harmed in any way may file a complaint with the National Data Protection Authority.
9. Changes to this policy
This version of the privacy policy was last updated on: 02/01/2021.
We reserve the right to modify these rules at any time, especially to adapt them to changes in our website, either by providing new features or by removing or modifying existing ones.
Whenever there is a modification, our users will be notified of the change.
10. How to contact us
If you have any questions about this privacy policy or about the personal data we process, please contact our data protection officer through any of the channels mentioned below:
E-mail: [email protected]
Telephone: 551124243137
Postal address: Al. Rio Negro, 500 – Torre B – Conj 116 – Alphaville – Barueri / SP CEP: 06454-000